The first thing you want to do is unplug it. Then move the washer away from the wall, and then lean it back up against the wall, so it rests there. Then take the three torx screws out, and remove the panel. The pump is right in front of you. Unscrew the front, take all the stuff out, any money you find is all mine. LOL!! Put it back together, and your it. Tom ApplianceEducator.com