[lacyhmp3]

washing machine will not agitate, nor will it spin and when it is in that mode it makes a loud grinding noise. i checked the belt on bottom of machine and it is there. tried to take agitator off and it will not come off.

[PS Staff - Sheila]

Can you hear the motor running in the agitation mode?

[lacyhmp3]

yes the motor is running, but when it kicks into the spin cycle it makes a load grinding noise.

[PS Staff - Sheila]

Is the noise coming from the motor area or is it coming from inside the tub?

If it is coming from the motor area it is likely the clutch.

Here is a link to your washer model ewa4000b0ww.