[trish]

yes, we have a maytag washer heavy duty that does not hold water. the water runs in the tub and out the tub. what could we do to fix the problem?

[PS Volunteer - Appguy]

Need more info. Is this a metal tub washer or the new plastic one? Does the water go on the floor?
Your drain hose may be too low and siphoning the water down the drain!

[trish]

believe it is a metal tub washer with plastic agitator and no the water does not run on the floor.

[PS Volunteer - Appguy]

Then only other thing it could be is siphoning. Is your motor running while it is filling?

[trish]

What is siphoning. Yes the motor is running while it is filling.

[PS Volunteer - Appguy]

If the top of the drain hose is lower than the tub water level the water will pull itself down the rain=siphoning. You probably have a bad timer. Your pump is pumping out the water while filling.

[trish]

yes it is pumping water out while filling and it is a plastic tub not a metal tub. how can we fix it ourselves

[PS Volunteer - Appguy]

Verify the pump is pumping while filling, then check the water level switch. It might be shorted. If not your timer is bad.