[kennyc2926]

hi all,

i have a wonderful new energy star whirlpool frig.
but since i've had it the frig side is warm
i have the slider all the way to the right ( coldest setting)
but it keeps a temp of 48 to 55 degs

the frezer works very well, ice and all

i've read several items about a defrost setting and de-iceing the vents and
i'm lost

i fix cars , in fact i do A/C work on them so there might be a chance to teach me a new trick

our hearts are broken over this , we waited several years to get this new whirlpool

the only reason to scrap the old one was its age
our old whirlpool was 20 so odd years old i don't see this one making that kind of record
thank you for any help

kenny

[PS Volunteer - Appguy]

This is covered under warranty From the symptoms, it could be anything!
Check the damper vent in the fridg section, if closed jam open 1/2 way and disconnect plug to it.
Check the freezer temperature on the back wall and post.

[Gracie]

Originally Posted by kennyc2926

hi all,

i have a wonderful new energy star whirlpool frig.
but since i've had it the frig side is warm
i have the slider all the way to the right ( coldest setting)
but it keeps a temp of 48 to 55 degs

the frezer works very well, ice and all

i've read several items about a defrost setting and de-iceing the vents and
i'm lost

i fix cars , in fact i do A/C work on them so there might be a chance to teach me a new trick

our hearts are broken over this , we waited several years to get this new whirlpool

the only reason to scrap the old one was its age
our old whirlpool was 20 so odd years old i don't see this one making that kind of record
thank you for any help

kenny

Check your manual for appropriate adjustments. My older model Whilrpool refirgerator has instructions inside of the refrigerator. It tells you how to adjust refrigerator and freezer when either is too cold or too warm. It also might bepend on the weather temperature and humidity. If you have already tried this:
1) It sounds like a manufacturers defect and should be covered under your warrantee.
2) It could be the fan in the refrigerator. In my model, it transfers the cold air from the freezer into the refrigerator. It is in the back of the refirgerator behind a plastic removable panel. When the fan went bad, the refrigerator became too warm, but the freezer stayed cold. I also had ice buildup behidn the refrogerator along the area where the tubing from the ice maker comes out.
3) It could be the defroster coil in the (frost-free) freezer. Check the back of your refrigerator or inside the freezer (is there a hole in the back panel on the iside of the freezer--move food around to see if you find one--see if there is ice buildup in there. I had this happen to a sode by side refirg once. If yo find this, turn off your refrig and use a hairdryer to melt the ice buildup before. I learned this the hard way. I paid the serviceman by the hour to do this. It is best to get this ice melted before coing anything further, whether you fix it or someone else does.

Hope this is helpful

[kennyc2926]

thank you all!

i'll try to see if it's the iceing in the tube
going out to get coolers to hold my food and try to defrost and inspect my "NEW" frige. ha ha ha ha i love fix'n new items .....at least i have ya'll with your expertise to help me out!

thank you so much!!!!

[kjmoore]

Kenny,

I'm having the exact same issue although mine is just a few weeks out of warranty. The passage way from the freezer to the fridge appears to be open. What did you resolve on yours?

Thanks.

[woodchuck]

The fan in the freezer blows the air through the damper.

If the evaporator coils behind the back panel of the freezer are icing up because of auto defrost failure that will stop the circulation of cold air and eventually affect the freezer too.

check defrost timer, defrost heater, defrost thermostat Refrigerator Repair Guide: How To Fix a Refrigerator - ACME HOW TO.com

In most of the new units they now have the adaptive defrost control. It senses when to defrost based on how many times and for how long the door is opened. It's more energy efficient but there does seem to be lots of problems with the board.