[Mreynol2]

I have a Side by Side Jenn-Air Model JCD2389GES. The freezer side has water building up on the bottom and is leaking on the floor. What would cause water to be leaking out of the freezer?

[PS Staff - Sheila]

There is a drain behind the back panel in the freezer that is likely plugged.

Unplug the fridge and remove the panel and run a piece of flexible wire down to the drain pan.

This should fix the water problem.

Here is a link to your fridge model JCD2389GES.

[Mreynol2]

Thanks I will try to find this and see if that works. I was just about to get a new fridge since this has had nothing but problems.