[ktvincent]

I am looking for the correct part to buy to fix my water and ice dispenser. I am hoping that this weird symptom I have will reveal whats wrong.

The ice maker is definitely making ice, but it does not dispense any. The water does not dispense either. The filter is about 3 months old.

But, at first it was just the ice not coming out, then the water failed soon after. I tried defrosting it, and jiggle all the parts. What alerted me at first is that the ice crusher/churner axle does not move, (but I can make it move by hand).

I took apart the back panel under the ice tray, and took a look. Theres two parts back there, looks like a solenoid or pump and a little electric motor. I have no idea which one it might be failing, or how to tell.

As I said, no noise that the ice axle is turning, but the little light under the water/ice chute comes on. Theres also a slight (very slight) hum when depressing the lever. So slight, I would NOT say its the ice axle trying to turn. The little light actually dims a little. But, not always, just lately I noticed that. Seems to me that means a an electric charge is at least there.

Theres a metal rod which goes from the door to the back of the freezer. It looks like, when turned, it pushes a 'gizmo' up, and I guess thats what makes stuff work. Manually turning it does nothing. I figured maybe there an override when the door is open, so I rigged it up, to see if a small item balanced on it would fall off when I tried to dispense ice or water from the outside. It does not move.

Here is the weird symptom:
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If I open the fridge door, and turn off the freezer (set the dial to zero), then the water dispenses! If I turn the freezer back at previous setting, the water doesn't come out! Ice doesn't dispense, either way. Weird, at least to me. Theres probably a logical explanation.

Can someone help me decide what part to replace?

[PS Staff - Sheila]

Your fridge is controlled by a mother board that is located at the back to the fridge.

From what you have discribed the board is not suppling the voltage to the dispenser.

Here is a link to your fridge model GSH25JSRF.

[DaMole]

Sheila has a good point these are notorious for going bad!!!!!!

[ktvincent]

[quote=PS Staff - Sheila;18632]Your fridge is controlled by a mother board that is located at the back to the fridge.


Sheila,

Thanks for the reply. Just to confirm, would that be Part #801, "BOARD ASM MAIN CONTROL (BOARD ASM MAIN DOMESTIC)". Theres a few boards when I do the search.

...Ken

[PS Staff - Sheila]

Yes board 801 is the mother board at the back of the fridge.

With your complete model number you can bring up a better picture, there should be two more letter at the end of your model number.

[DaMole]

Before you order a board for this take the cover off the back and pull the wires from your motor, put a meter on it a hold the door switch in and hit the trigger for the ice if there is proper power there then it would be your motor rather than your board, if there is no power there then it would be your board be sure to hold the door switch in or it wont work!!!!!