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Water dispenser doens't dispense

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"My water dispenser stopped dispensing water however the icemaker makes and dispenses ice without a ..."


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Water dispenser doens't dispense
Old 06-05-2007, 11:02 PM   #1
coldtimes
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Default Water dispenser doens't dispense
Brand: Hotpoint
Model Number: HSS25GFPDWW
Age: 1 - 4 years

My water dispenser stopped dispensing water however the icemaker makes and dispenses ice without a problem. I performed a couple trouble shooting steps but became stuck at the union connector underneath the fridge (freezer door). I disconnected the union from the tube going into the freezer door and left the union attached to the tube coming from underneath the fridge. When I press the dispensing lever I have water flow through the tube and union connector. However, when I reconnect the connector to the tube going up the freezer door I do not get any water from the dispenser. Does anyone have any suggestions or ideas as to what's wrong? Thanks.
 
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Old 06-05-2007, 11:06 PM   #2
jcard002
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replacement of solenoid in GEicemaker
 
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Old 06-05-2007, 11:18 PM   #3
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Do you mean the solenoid in the freezer door or in the actual icemaker in the freezer? If you are referring to the freezer, how does the solenoid in the icemaker affect the water dispenser? If my icemaker is working fine does the solenoid provide a secondary function for the water dispenser? Also, which freezer solenoid b/c there appear to be 3-4 different solenoids? Thanks for your help.
 
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Old 05-23-2008, 12:51 AM   #4
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I have the same model refrigerator with the same problem since last November. After 1 to 4 years, moisture gets inside the door around the water line to your water dispenser. This breaks down the insulation, and an ice plug forms inside the water line about 4 or 5 inches from the outlet of your water dispenser. This is a generic problem with GE And Hotpoint side by side refrigerators. Those with metal doors can be fixed with a water line heater that GE or you can add after removing the dispenser panel. Your refrigerator has plastic doors and foamed-in doors and no heater can be added on the water line.

I tried using a wire to break up the plug. No luck. I was able to use a hair dryer to melt the plug. If you don't remove the dispenser panel and flap, you risk melting the flap and other thin plastic in the dispenser. I was able to remove the plug by applying heat directly to the water spout about 10 minutes after removing the dispenser panel and flap and by also applying heat about 10 minutes directly to the area behind the water outlet from the inside of the freezer door. The plug was not returned in the last 2 days, but has before last November after melting it out. I also raised the freezer temperature from 5 to 2. if you have any questions about any of this, let me know. Good luck.
 
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Old 05-23-2008, 02:48 AM   #5
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I heard of someone adding insulation to that area by just taping it to the inside of the door. Not pretty but it might work to prevent the freezing.
 
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