[DebbyA]

Hi- My fridge is cool not cold but my freezer seems to be fine. I have condensation inside my fridge. I've read your posts about the conrtrol panel but I have 2 dials in my fridge 1 for the fridge & 1 for the freezer also I have a switch for exterior moisture control. Right now I have it emptied out. could u please give me some ideas? thanks, DebbyA

[PS Staff - Sheila]

Can you please verify your model number?

It is found on the inside of the fridge on a tag with the serial number.

[DebbyA]

Originally Posted by PS Staff - Sheila

Can you please verify your model number?

It is found on the inside of the fridge on a tag with the serial number.

ok it could be ET18OKXWN 00 (the last 2 characters have a slash thru them) also it reads that it was built 8/90

[DebbyA]

Originally Posted by PS Staff - Sheila

Can you please verify your model number?

It is found on the inside of the fridge on a tag with the serial number.

also on that tag it reads that the built date is 8/90

[PS Volunteer - Appguy]

Look closely at the plastic control panel in the fridge and locate a plastic button. Remove it and insert a flat blade screwdriver in and turn clockwise till the compressor turns off. If you can't find it look around under front kick panel or in the back for a plastic box.
Once you get it in defrost, check for defrost action. If none you have a bad defrost heater or thermostat. You will need a meter to check them.
Please post results.

[DebbyA]

Originally Posted by PS Volunteer - Appguy

Look closely at the plastic control panel in the fridge and locate a plastic button. Remove it and insert a flat blade screwdriver in and turn clockwise till the compressor turns off. If you can't find it look around under front kick panel or in the back for a plastic box.
Once you get it in defrost, check for defrost action. If none you have a bad defrost heater or thermostat. You will need a meter to check them.
Please post results.

I found a plastic button & removed it but underneath it there was only wires. I have looked but cannot find what u describe.

[PS Volunteer - Appguy]

Supposed to be there, it may have been removed and fell back there, just remove panel and look.

[DebbyA]

Originally Posted by PS Volunteer - Appguy

Supposed to be there, it may have been removed and fell back there, just remove panel and look.

Ok we found it & turned it - the motor went off but with the fridge already not cold its already defrosting. so how do you test them to see what the problem is? what kind of meter?

[PS Volunteer - Appguy]

I use a digital multimeter. Your defrost timer is probably bad,just replace it.