[Alex1965]

Good morning, I have a KITCHENAID refrigerator but i feel the temperature its not cold enough , not making ice , ice cream is soft and the bottom compartment feels just cool can ,you guys help me or give me and an idea what could be wrong? Thanks for the help.

[PS Volunteer - Appguy]

Verify all fans are running and the compressor is running. Pull the back panel and check frost pattern and post results

[PS Staff - Sheila]

Go in the freezer and remove the air tower in the center of the freezer and look in where the fan is and see if it is iced up.

If it is iced up you have a defrosting problem.

You can manually defrost the fridge to get it run but you will have to determine what is causing your problem.

It could be the electronic board, the defrost heater or the defrost bi metal.

If there is no ice on the coils you could have a system leak.

For this you would have to call in a technician.

Here is a link to your fridge model KTRC22EMBL03.

[Alex1965]

Thanks for responding , well i did pull the freezer panel and found a lot of ice on the coil, i remove all the ice but eventually it will happen again.what can be wrong?thanks for the responses.

[PS Volunteer - Appguy]

Ninety percent of the time it's the defrost thermostat that's bad.
Measure the freezer temperature ist. If it's near zero after all the coils are defrosted you have no system refrigerant problems.
Cut out and measure the defrost thermostat, the one in the freezer. If open, replace.

[Alex1965]

thanks appguy . i will do that, the other thing i've noticed is that after i removed all that iced the bottom part or the fridge still not cold enough .