I'm having a problem on my Kenmore model 106.56542400 side-by-side - in the ice dispenser on the outside/front. The black flat is loose and the spring has actually fallen out. I can see the metal rod inside and it too is loose. Nothing seems to be broken but I don't know how to get the ice chute/guide off so I can try to reseat the spring and rod. The chute/guide is 'a part' of the part that you press the glass against to dispense the ice. I'm pretty sure if I can get the guide/chute off I can get up inside there and reseat the spring (which is completely out) and the rod (which is still inside but loose). Any suggestions? Thanks!!