[kazzyj]

Appliance is brand new but plugged it in and set display and motors/fans are working but fridge won't get cool. A friend asked if it's been tipped but it's been upright since it was delivered. Help!!

[woodchuck]

Here's some things to look at but I would get the warranty people on it.

Check to see if the condenser fan at the behind the fridge is running.
Is the compressor motor near that fan running.
Are the coils warm ,cold or hot.

Is the evaporator fan in the freezer running. It blows cold air into the fridge side through a damper in the wall between the freezer and fridge. Make sure the damper is open.

Below the evaporator fan is the evaporator coils. Remove the back cover in the freezer to observe the frost pattern. stopped up? clear? ice in one spot . frost everywhere.