[kkharris]

I am having the same problem as mfrenier. The model # of my Kenmore fridge is 363.9631587 and it is over 10-15 yrs. old. Where would I find this drain in my fridge to try and clean it out? Thanks.

[PS Staff - Sheila]

The drain should be in the middle of the fridge just below the freezer.

It could be behind the controls.

Unplug the fridge and drop the control panel.

Here is a link to the parts of your fridge model 363.9631587.