[hzz]

KItchenAid side by side model KSSS48Q.

Icemaker stopped working. There was some ice frozen in the inlet line, which I melted away, but still nothing.

How do I go about diagnosing the problem?

It is a built-in fridge so I am not even sure where to find the inlet valve,etc.

Water still dispenses form the water dispenser.

Thanks

[kayakcrzy]

If you take the front off the ice maker, you will see holes that have letters next to it. there is one up top labeled N, and another next to it on the right labeled M What you have to do is, get a piece of wire, with coating on it, and strip the end off, on each end. Therefore making a jumper wire. Then stick one end in the M, and the other end in the N, and if the motor is good, you will see the gear move. If it does, wait about 10 seconds, after the gear is running and pull the wire out. If it finish's the cycle, you either have a bad water valve or A frozen water line. If you need me you can reach me at my web site at ApplianceEducator.com Tom

[hzz]

Thanks for the reply.
When I jumped M to N the motor started to turn, and kept going after I removed the jumper wire.

There was a chunk of ice in the water inlet that I melted and removed yesterday, but it still did not help, so I assume it is the water valve??

Stupid question, but where is the valve located on this unit....it is a built-in?

Thanks again

[kayakcrzy]

If you pull out the refrigerator, and follow your water line to the refrigerator, where it connects too it is your water valve. But lets do one more test to be sure. Unplug the refrigerator while you are back there, and take the bottom back panel off the refrigerator, and pull the screws out that hold the water valve in place, and pull it out as far as it will come. One the bottom of the water valve are 2 plastic hoses, one goes to the water dispenser, and one goes to the back of the freezer, and into the freezer, take that hose off, it is probably a compression type fitting, so push in on the colored round piece, where the hose goes into the valve, and pull out the hose. Now here is what I want you to do. Sit the water valve on a glass, on the end that you took the hose off is in the glass to catch water if it comes out, and plug the refrigerator in, and jump out the icemaker, and run it through another cycle, and if no water comes out, replace the valve, if water does come out, then you did not clear the ice in the freezer water inlet tube. Let me know how it goes. Tom ApplianceEducator.com

[hzz]

This fridge is a built-in unit. It has the kitchen cabinets on it's face and sits flush with the adjacent cabinets on both sides, so if I have to pull it out I think it would be difficult. The water line goes in to it from the bottom, at least I think it does.

I'll remove the bottom plate and take a look under there and let you know.

[kayakcrzy]

You will not be able to do this from the front. The refrigerator has to come out. Tom

[hzz]

You're right, of course. It has to come out.
Looks like fun