[Editor]

The model number I have from the inside tag says C978-50279 but after some reading, it looks like that is wrong (should look like 123.456789)

A couple of days ago, I heard a buzzy kind of vibration at the back of the freezer. Last night, my wife discovered that everything in the freezer had thawed.

I'm pretty sure the Evaporator Fan needs replacing but I can't figure out how to get at it. There are no screws visible on the slotted cover in the freezer & no access panel on the back of the fridge. In fact, the freezer compartment looks like it is all 1 piece. Nothing obvious inside the fridge compartment either.

Can someone tell me how to get at the fan?

Also listed by the model number is ... Type: R350-TLAGLO

Thanks in advance,

Chris

[PS Staff - Sheila]

You are right with the first number as the model number.

You have a Canadian model Kenmore fridge made by GE.

Because this is a Canadian model I can not bring up a breakdown of it.

I am going to guess that this is a fridge with the freezer above the fridge section based on what you have said.

If it is the bottom of the freezer section lifts out to access the fan.

Is the compressor still running or did the fridge shut down.

If the fridge is not working at all try and find the defrost timer.

The defrost timer can be locate on the back of the fridge or in one of the four corners.

It will have a few wires on it and in one spot it will have a little knob that can be turn with a flat blade screwdriver. Turn that knob and see if the fridge starts back up if it does you will need a new timer.

The phone number for Sears Parts and Service is 1-800-469-4663. This is the Canadian phone number.

[Editor]

Thanks for the reply Sheila. You were right about the freezer-on-top description but it turns out there was a little more to it than just removing the top. I managed to find a guy in a local appliance shop that had a new evaporator fan and instructions on how to replace it.

I had to remove both the freezer door and the fridge door to get at a screw that releases an access panel on the front of the unit. After that, the floor of the freezer slides forward & out (not easily) and a piece of insulation had to be removed to finally reveal the fan. Not a very good design -- its almost as if they built the entire fridge around the fan!

Anyway, thanks for trying

Great site! I'll be back

Chris

P.S. Yes, the compressor seems OK -- the freezer stayed cool for a day and a half without being plugged in so I assumed I didn't have a freon leak (the coils were cold to the touch when I exposed them). Plus, all the noise I heard before the breakdown came from the area of the middle/back of the fridge, not the lower part. Still running good since yesterday so fingers are crossed around here