[iamnirav]

Side by Side JennAir JCD2389GES, just over 5 yrs old. Similar Problems as others that have posted: funny noises for a few weeks, and now freezer works fine, but fridge is room temp. Can someone take me through a step-by-step process of diagnosing as well as what to do after that. People have kindly left some steps, but I dont know where a lot of the parts are. Please...I'm starving!

[PS Volunteer - Appguy]

Check your manual damper control, see if it is jammed closed. Make sure your light bulb goes out in fridg.
If ok, remove freezer back panel and check for frost. If frozen, defrost and and while cold check defrost thermostat, a little round thing clipped to evaporator coil. Post results.

[iamnirav]

Appguy, thanks. there is frost, i've unplugged and started the defrost process. i found the thing clipped to the evaporator, but there is no reading on it. its basically cold. where and how do i check the manual damper control. Thanks again

[iamnirav]

appsguy, zero resistance on the defrost thermostat. evaporator coils were completely frozen over. in defrost mode now...

[PS Volunteer - Appguy]

Check your defrost heater, probably open.

[iamnirav]

the defrost heater is clipped to the evaporator coils and it appears to be connected the way it should be...you said it might be "open" i'm not quite sure what that means and how do i know if its open? and if it is, how do i close it?

[iamnirav]

using an ohmmeter, its not infinity, so i don't think its open

[PS Volunteer - Appguy]

Should be around 30 ohms. Defrost thermostat while cold should be shorted,near zero ohms.