[JMarcelo]

Need help in figuring out why icemaker not making ice. We have a side by side whirpool ref with outside water and ice dispenser. The water dispenser is working, but it does not make ice. The small rubber tube where water comes out is not frozen.

[PS Staff - Sheila]

Check the temperature of the freezer it must be at least 5 degrees or colder.

Check the water valve on the back of the fridge.

There are two solenoids on the valve.

One is for the ice maker and one is for the dispenser.