[traveler]

My Kemore Elite 2006 model won't dispense cubed or crushed Ice. The door mounted ice storage container auger/motor doesn't turn. The Motor/auger appears to be bi-directional forward for cubes reverse for crushed ice. When I press the dispensing pad I hear the dispenser door open and a relay click. I've had both the motor($86) and control board($126) out but need help in diagnosing. The motor specs markings have 120V rectified. Does this mean D.C.? My plan was to apply 120V AC to the motor to see if it worked in both directions until I saw the rectified marking and didn't want to fry the motor with 120V AC. What bothers me is that both directions of the motor quit working at the same time which means it could be the only other electronic board which controls crushed/cube and filter alarm functions. I need schematics if anyone knows where to find them. I'll take any help I can get. I refuse to call the repairman.

[PS Staff - Sheila]

Your wiring diagram is either in the control panel in the fridge section or behind the kick plate taped to the button of the fridge.

The motor operates on 120 volts DC, 120 volts AC is delivered to the motor,where it is converted within the motor assemble to DC.

Can you please supply your model number?

The model number can be found in the fridge section on a tag with the serial number.

[traveler]

Thanks for replying Sheila. I was out of town when making my initial post and didn't have the model number available.

My Model No. is 106.56719500, as stated it's a 2006 Kenmore Elite (Coldspot) that is identical to the KitchenAid. Today while replumbing (removing) the ice maker's $42.00 carbon filter I found three 8-1/2"x11"sheets folded up into 2" sq's pressed into the slots on the back side of the kickplate. These were very informative providing ice maker info, cabinet wiring, and complete electronics diagnostics.

Thanks for confirming a 120vdc ice dispenser motor. My only question at this point is the wiring diagram sheet implies power is rectified on the control board supplying 120vdc to the motor and reversing the polarity on the board output for motor rotation direction change? The diagram "foot note" could be referring to a board within the motor housing. I was going to place a VOM meter on the control board outputs first to verify if output is 120vac or 120vdc if any, then proceed to the motor. I don't have a 120vdc source to confirm motor operation. Also are the solid state relays on the control board a common source of failure? I'm not beyond pulling out the soldering iron and replacing a $3.00 relay. The fact that both crushed and cubed ice delivery failed simultaneously leads me to suspect a motor failure.

Thanks again for responding any additional would be helpful.
Dale

PS: If you have time could you check out my Microwave post. I know I caused the door code error and suspect that a reset feature should be available but not sure how to activate it.

[PS Staff - Sheila]

If your wiring diagram is showing that the conversion is done in the board go by your wiring diagram.

The relay are not a common failure but it can happen.

I will have a look at your post on your microwave shortly.

[traveler]

I went against by better judgement and replaced the ice dispenser control board after talking with the motor manufacture. The board was OK, so I changed out the motor and now I'am back in the ice business. It appears the "PTC" Power trip circuit built into the motor housing had failed, preventing the motor from turning in both directions. The unit is eighteen months old, seems like a premature failure for a $2200 refrigerator.