[neustkg]

Kenmore Side-by-side is not making ice. I took a flashlight and notice there is ice in the tray, and I also hear a slight sound like the ice maker trying to rotate to pop the cubes out. But not able to push them out. The water is definitely flowing to the tray. Also, the bar that stops the ice maker from making ice is definitely down.

I have a feeling I will probably have to replace the unit (thinking there might be stripped gears inside??). But is there any repair that can be done to the unit to make it rotate?

[PS Staff - Sheila]

Can you please provide your full model number?

It should be in the fridge section on a tag with the serial number.

Here is a link on how to test your ice maker.

[neustkg]

It's 596.58695890. MFG# is P1317401WE

[PS Staff - Sheila]

Here is a link to the parts of your fridge model 596.58695890.

Use the link on how to test your ice maker and see what is going on.