[shmoe63]

We have a side by side with water and ice dispensor on outside of freezer door. One side of the piece that the ice door/flap swings from cracked. Thus, the ice door does not close and just hangs over the hole and of course, we can't dispense ice.

We went to a parts store to buy a new back panel (the part that we saw the cracked piece) and we were told that this piece is not available from Whirlpool. We will need to buy a new freezer door at $1000.00.

This was an appliance parts store and not a Whirlpool dealer so I don't think they would tell me that for any gain. But, I find it hard to believe that something this simple would take such a repair.

Any advise on fixing? I am ready to Jimmy rig with a plastic piece and super glue.

[woodchuck]

See if this is looks like yours. Part # 6 may be the one your looking for.
Whirlpool ED5SHAXML10 Parts List

[shmoe63]

Thanks for the info. It is the litlle loops on the hood that the pin hangs or hinges on. On one side, the loop cracked. It is a tiny piece of plastic. Maybe about a centemeter. But, it appears to be a part of the hood (part #1).

The hood is listed as unserviceable. ?????