No but here's the answer. No, we never got a reply that answered the question. However, we did successfully get the cover off yesterday and fixed our problem. We just inserted a screwdriver into the corners and pushed very gently and sort of rocked it. There are four tabs just in about an inch from the corners. We did break one tab but we hot glued it back on. It helps if you have two people doing this so one can hold the loose corner so it doesn't go back on when you are doing the other corner. I hope this helps you. |