[phazerwolf]

I have a Whirlpool Fridge that is a 2002/2003 model. Back in January, the defrost system froze up and started pouring water into the refrigerator. I would find puddles of water on the top shelf and it would trickle all the way down to the bottom. Back then, I unplugged the fridge for 24 hours and let the entire system defrost and it worked fine again after that.

Now its about 7 - 8 months later, I am getting the same problem of the water puddles inside the fridge. I dont have masses of food backed up against the back of the fridge so there seems to be good airflow for the defrost system to work with. I can defrost it again by unplugging the fridge for another 24 hours but I don't want to have to revisit this problem again in a few months.

Has anyone encountered this problem before? Is there a part that has to be replaced on my fridge so the defrost system does not freeze up again? Thanks in advance for any help.

[PS Staff - Sheila]

Can you please supply your model number?

[phazerwolf]

Hello,

Thanks for your help, my Whirlpool Model # is GR9SHKXKB02

I look forward to any help you can offer me on this problem, if you need anymore information, please ask.

[PS Volunteer - Appguy]

Measure freezer temperature, if less than say 12 degrees, you have no defrost problem. Remove freezer back panel and freezer bottom tray. You will probably find a frozen drain. I use a turkey baster to stick hot water right in the frozen drain. Once thawed out, I wrap a heavy piece of copper wire around the defrost heater and down the drain, This will prevent drain freezup!