[pallport55]

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My fridge is not working and the freezer is only sending cool air in to the freezer a repair guy checked the themostate and the heater both working but signal not going to freezer also repair guy disconnected sensor

[PS Staff - Sheila]

Can you please check your model number as I can't find it in our database.

It sound like you need to replace your defrost control.

With your model number I should be able to help.

The model number is found on a tag in the fridge section with the serial number.

[pallport55]

model is frost free side by side TFG 27ZF this is all I have.
The Fridge Guy that looked at the fridge said
Inspect fridge/freezer. Defrost fault
All usual defrost fault problems checked all ok

[PS Staff - Sheila]

What sensor did this guy disconnect?

Your fridge, with the partial model number that you gave, has a mechanical defrost timer so I am a little confused on what he has done.

In the fridge section of your fridge where the controls are there is a timer that controls when the fridge goes into the defrost cycle.

Here is a link to the part of your fridge model TFG27ZF.

The defrost timer is number 257.

Check behind the kick plate under the doors for the model number tag.

[pallport55]

unable to find any model tag under kick board for my fridge

[PS Staff - Sheila]

Check in the fridge section also for the tag with the model number on it.