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Freezer working but refrigerator not working

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"The freezer works good but the refrigerator is not cooling properly. I replaced the defrost ,..."


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Freezer working but refrigerator not working
Old 05-27-2008, 04:35 PM   #1
Radkins2
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Question Freezer working but refrigerator not working
Brand: Jenn-Air
Model Number: JCD2389GE
Age: 5 - 10 years

The freezer works good but the refrigerator is not cooling properly. I replaced the

defrost ,heater & thermostat assembly but there is not any improvement in the

refrigerator . On some forum solutions, they make reference to replacing a

defrost board but I can not find this item on the parts list. Thanks
 
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Old 05-27-2008, 07:19 PM   #2
PS Staff - Sheila
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Have you checked the auto air damper to see if it is working.

It is located in the control panel.

If the fridge does not have ice built up on the evaporator coil there is no problem with the defrost cycle.

Here is a link to your fridge model JCD2389GE.

For a detail parts list you will need the last letter of your model number.
 
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Freezer working but refrigerator not working
Old 06-04-2008, 11:31 PM   #3
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Default Freezer working but refrigerator not working

I have checked the auto air damper but ice still builds up on the coils. Is it possible that the defrost timer is defective? I can not locate the defrost timer on this unit (JCD2389GEW). Please advise. Thanks
 
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Old 06-05-2008, 01:04 AM   #4
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You don't have a defrost timer. It's replaced on newer models with an adaptive defrost control which measures different things to determine when to defrost. If the heater and defrost thermostat are ok then replace the control. Part 13 on this diagram and JCD2389GE Parts Listparts list.
 
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Old 07-02-2008, 06:02 AM   #5
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I have the same symptoms (cold freezer and a warm fridge) with a model JCB2389GRS, but I have heavy ice on the evaporator coil. Is there any way to zero in on the problem more exactly, or should I just start by replacing the defrost heater and thermostat?
 
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Old 07-02-2008, 04:17 PM   #6
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You can check the defrost heater, defrost thermostat here.


Refrigerator Repair Guide: How To Fix a Refrigerator - ACME HOW TO.com

If they are ok the problem is your adaptive defrost control. Part 13 on this diagram and parts list.
 
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Freezer working but refrigerator not working
Old 07-03-2008, 04:09 AM   #7
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Smile Freezer working but refrigerator not working

Per Woodchuck's excellent recommendation, I replaced the adaptive defrost control. The refrigerator now works like it is a new appliance .
 
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