[Michael AH1723]

My refrigerator & freezer stopped geting cold, I had a Tech come out, and he said it was the main board. After he left I removed the panels and discoverd that several wires had been cut, (ptcr relay, overload relay ,and run capacitor) when I called the company the tech said that - that is how you have to check the compressor, of course he did not repair the wires. is that normal to cut wires to do test?

[PS Staff - Sheila]

It is not normal practice to cut the wires.

You normal do the check from the contact pins either on the board or on the wiring harness.

Here is a link to your fridge model gss25lgmabb.