Here is a link to the parts breakdown
Maytag RS2544SL
Here are some links
RS2544 series service manual-
http://www.servicematters.com/maytag...cs/SAM0060.pdf
RS2544 wiring-
http://www.servicematters.com/maytag...0309033301.pdf
RS2544SL defrost heater info-
http://www.servicematters.com/maytag...0051129001.pdf
This looks like bad news, seems to indicate that the defrost heater is not replaceable.
I did notice that in the parts breakdown it shows a Drain Heater Item 42 in the Freezer Compartment section but could not see this in the manual
Could not locate a heater by the fan diagram just shows a sensor
The ice buildup you have seems excessive
I would check the ice maker for a leak and also the door seals for air leakage
The defrost was working when the unit was new otherwise your freezer would not work after a couple days, it is probably not working properly now.
The first thing to check would be to run the diagnostics
Force a defrost cycle, freezer should be cold for this to work
If the defrost heater does not go on, next would be the thermal fuse/heater continuity. The thermal fuse would be the prime suspect.
You will need a volt/ohm meter to check components.
You will have to be fairly proficient at DIY repairs, this is a complex unit.
Hopefully the above info will be helpful and with a little luck someone with experience on this unit will jump in and give more precise help