[bbowen6]

I have a GE side by side refrigerator and cannot figure out what the problem is. It started with both sides being too warm. First thought it was the defrost thermostat, replaced it. Then I discovered the evaporator fan was not working in the freezer above the coils, and replaced that. Still not working, even after the thermistor was below 30 degrees. I have cleaned all dust from around the compressor and fan. The compressor seems to be running normally. My next step from researching online was the defrost timer, but I cannot find in any schematic, manual or otherwise that this refrigerator has one. I figure it must have some kind of part to serve the same purpose though. The coils are frosting up more than they should which is why I'm looking st the timer. Any help would be greatly appreciated. Thanks!

[bbowen6]

I just discovered that the heater is on in the freezer. What does this mean and where do I go from here?

Thanks!

[PS Volunteer - Appguy]

You will need service on this unit unless you are handy with a meter.