[jiggyjog]

My self cleaning oven starts but after about 20 mins the element goes off and it never cuts back in again,therefore oven is still dirty when cycle is finished. I have only used the self clean feature twice and both times it worked very good. I purchased this stove second hand and the original owner only cleaned the oven 5 times in a 5 year period .Any help would be appreciated.

[PS Staff - Sheila]

Can you please verify your model number as I can not locate it in our database?

The model number should be on a tag with the serial number.

[jiggyjog]

I rechecked the model number and it is correct. Could the problem be that my stove was made in canada.

[PS Staff - Sheila]

Yes because it is a Canadian model it is not in to the PartSelect database but I have even tried it in the Canadian site with no luck.

Is this a wall oven or a range?

[jiggyjog]

It is a GE Evolution Range with a glass ceramic cooktop.

[jiggyjog]

I looked at the book that came with the range and it gives a Camco phone to call for warranty so maybe that is why we can't find the model number in the GE database.