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Safety Repair Required After Sears Installation

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"Sears installation neglected to install the safety clamp/ring on the appliance electrical cord. This ..."


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Safety Repair Required After Sears Installation
Old 03-02-2008, 11:50 AM   #1
pagroundhog
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Default Safety Repair Required After Sears Installation
Brand: Maytag
Model Number: MER5765RA
Age: Less than 1 year

Sears installation neglected to install the safety clamp/ring on the appliance electrical cord. This clamp/ring is intended to keep the cord from rubbing against the metal pass-through hole in the appliance after installation. When I formally complained to Sears about this issue, they did nothing so I went to the local Sears store and they gave me a new cord (for free) which I installed myself. Just for the record, the old cord (2 days old) was nicked and cut by the sharp edges of the pass-through hole during improper installation (I presume). I also tried to post a candid review of this product on the Sears website and they refused to post it and never responded as to why. Just an honest caution to keep a watchful eye on these minimum wage Sears installation crews.
 
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Old 03-02-2008, 02:57 PM   #2
kayakcrzy
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Sears, is totally living off there name. I would never ever recommend sears service to anyone. Tom ApplianceEducator.com
 
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