The picture I have of your product is terrible, but it could be the door latch solonoid. We have to open the door first, On this model are there any screws on top of the control panel, that you can take off? If so of course kill the power, and see. Some times there are side rail, that go from the bottom up to the bottom of the control panel, and there will be a screw, that will take them off, and then there will be a screw hidden on the side of the control panel, that you take off, and do the same on the other side. Then reach in and push back on the shaft of the solonoid, and open the door. If you need me you can reach me at my website at ApplianceEducator.com Tom |