[gardengal]

My 2 year old Jen-Air range will not complete the cleaning cycle. this is the first time I have used the clean function, I've been careful not to mess it up.

Per the manual, I touch "clean" on the pad, the oven locks down and starts to heat, then it displays the message to "remove meat probe," which is not in the oven, and a loud, continous beeping. Nothing is in the oven of course. I touch "cancel" and the message and beeping continue. I then turn the power off for a few minutes and then turn the power back on, message and beeping continue. I then turn off the power for several hours and back on. the oven has now cooled and unlocked, and the message and beeping are gone.

I have repeated trying to use the oven with the same failure.
What is wrong with this oven? Are the sensors defective?

[PS Staff - Sheila]

It sounds like there is a problem with the meat probe receptacle.

It is sensing that the meat probe is plugged in.

Here is a link to your range model JES9800AAW.

[gardengal]

Sevice man came today and said it was the control panel. He is ordering part, which is under warranty, however the service call and labor is not.