[NMCobra]

I have a new GE JGP940SEKSS range that I installed yesterday. The regulator was lost, so I purchased a GE WB19K5019. This deliveres 4" natural gas to the stove.

The two front burners are larger and light quickly off of the sparker. The two smaller burners in the back also have a very good spark, but they are very slow to light, sometimes not lighting at all.

I have checked the burner gas deflector caps to see if there is a notch that needs to be placed towards the spark, but they are symmetrical, and can only be inserted in two rotations (180 deg apart). There appears to be no difference in ease of lighting depending on cap orientation. I have attempted to adjust the flame set screw (for low flame set point) a little bit and that does not seem to help.

Where do I go from here?

Thanks..

[PS Staff - Sheila]

Your range is under warranty and should be check out by a qualified gas technician.

[eric shubert]

why was the regulator lost??? should have been on the stove. are the orfices set for the right gas???? I would take the stove back or have them send a tech over