[Leigh Grant]

Help! We have a 5 year old Jenn Air Dual Fuel Slide in range and the touch pad numbers 1 and 4 have stopped working. Everything else is working fine.

I have contacted several supply houses, the 800 help line and a dealer - not much help. I ordered the Clock w/harness today from the mfg. as their parts department said that would fix it. Another person said I needed the control assembly.

My question to you is - Will the Clock w/harness (part #74006363) fix the touch pad? I've been unable to find anything else that looks close to being the answer.

Thanks!

[kayakcrzy]

Replace the touch pad. Tom ApplianceEducator.com

[Leigh Grant]

Do you by any chance know the part number? Jenn-Aire hasn't a clue.

[denman]

Here are the parts
Maytag JDS9860AAW Parts List

And a service manual and a tech sheet
http://www.servicematters.com/maytag...s/16026016.pdf
http://www.servicematters.com/maytag...s/16026780.pdf

You will notice that the ribbon cable uses tracks 7&8 for button 1 and 6&7 for button 4. Odds are high the track 7 is open.
This can be checked with a meter, just measure resistance between the applicable tracks then push the button.
Visually inspect it for a crack or corrosion. May also be a crack on the board itself.

Could be the control board itself (a blown IC) but odds are good that it is the panel.

If you can find a crack on the ribbon cable it is repairable with a little skill and care using the kit to repair window defoggers on cars.

[Leigh Grant]

Thanks for the help!