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GE JTP15 Oven shuts off

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"We have a GE JTP15 wall mount oven. During normal use the oven shuts off ..."


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GE JTP15 Oven shuts off
Old 06-12-2008, 11:05 AM   #1
ultramax12
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Default GE JTP15 Oven shuts off
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We have a GE JTP15 wall mount oven.

During normal use the oven shuts off by itself and the display goes blank.

We have tested our circuit breaker but that's not the problem.

After becoming a bit frustrated I hit the front of the oven panel with my hand and the display will turn back on. So it appears to be a problem with the control panel. The oven repeats the same problem and hitting the front panel will make the display come back on...

Our exact model is- JTP15A0A2AA but I can't find that model on your parts list?

Thanks for the help!

.
 
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Old 06-12-2008, 12:31 PM   #2
kayakcrzy
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Ge, tends to drop letters from there models, confusing the life out of people. So your model # is jtp15aa2aa. As you see they dropped the O. By the way your part # is WB36T10339. These good people at parts select can help you now. If you need me you can reach me at my web site at ApplianceEducator.com Tom
 
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Old 06-12-2008, 12:59 PM   #3
denman
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Here is a parts breakdown using JTP15AA2AA
GE JTP15AA2AA

Sounds like a bad connection
Unplug the unit and open up the control console

I would check/clean the power in cable to the control board first since you are loosing power.

Remove ribbon cable from keyboard to control board
Check the cable's conductors for hairline cracks, a magnifying glass helps
Clean end of ribbon cable with a pencil eraser (not ink as this is too abrasive)
Remove other plugs from control board
Check pins for discoloration often a brown coating
Clean all plugs and receptacles using electronics contact cleaner or isopropyl alcohol and a toothbrush.
Make sure all are good and dry before reassembly
Put her back together and give her a shot

You may also have a cold solder joint or cracked copper track to one of the components on the board.
The board will have to be removed from the stove and then from it's frame so you can see the soldered side. Then with a magnifying glass check all the soldering, cold joints are usually duller in colour and/or may have pin holes. Also gently wiggle the components while looking at it's solder points often you can see the components leg move in the solder re: it's loose.

Can be a royal pain to find and I have resorted to re-soldering a good portion of a board when nothing showed up visually.
 
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Old 06-12-2008, 01:31 PM   #4
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Thanks everyone for the quick reply and detailed steps to trouble shoot.

Thanks!
 
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