Frigidaire defective stove burner – lawsuit Brand: Frigidaire Model Number: LEEFM389FEB Age: 1 - 4 years Hello everyone. I just found this website and wanted to post, share and exchange
information because I will be filing a lawsuit within the next week against Frigidaire. I found this site after searching the web for similar complaints about Frigidaire’s stove. I read the post “Electric burner will not turn off – safety problem with Frigidaire PLEF398C series” that someone posted on Feb. 15, 2008. So I hope that the people that participated in that post are still around and reading up on this issue. My stove is the Frigidaire Element 30” electric range. I purchased it in November of 2006. A few months ago, the stove turned on by itself, thinking possibly I may have bumped it, I thought nothing more about it. Until a few weeks ago, I had turned the oven on to heat it up to bake some chicken. Not long after that the back left burner turned on by itself -- but the control light indicator said it was in the “off” position! I called for my daughter to come look because I knew no one would believe me. We just looked at each other in amazement. Shortly thereafter the buzzer rang (for the temp for the chicken); and then the buzzer kept beeping, and the control knob indicator light kept going on and off, after about 30 seconds, the indicator shut off. The stove then resumed to normal. But when the stove came on we were unable to turn it off with the knob. We actually had to wait until it turned off itself. I contacted Lowes and they had me call their repair service representative. The repair service dept. told me that they would cover the cost of the repair as well as the labor. Only thing I would be responsible for would be the diagnosis of the problem. He told me it would run approx. $60.00. to diagnose. After the repairman inspected my stove, he told me the following: (1) he had repaired dozens of these stoves for the same problem; (2) he said the problem was due to oven venting moisture into the control panel area and causing it to malfunction in this fashion; (3) the fix was to replace the control switch or units; (4) and there was no guarantee that it wouldn’t happen again because of the design defect, i.e. the oven venting moisture into the control panel area. I asked if the stove had been recalled and he said no, as long as there was no fire or injury reported, they didn't have to recall them. I then contacted Frigidaire about replacing the defective stove and they asked me to send them the repair bill. Frigidaire then contacted me and offered a 50% rebate if I purchased another stove of equal or lesser value. I rejected their offer and will be filing suit because I feel that the defect could resurface at anytime and potentially cause a fire and/or serious injury. Anyway, if anyone has anything to add or would like more information, let me know. I will keep you posted with the results once the suit is filed. For those of you wanting to know where I reside, I live in Pennsylvania.
Last edited by sportko : 07-03-2008 at 08:49 PM.
Reason: add information
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