[shall1945]

Help. My microwave seems to have a mind of its own: it'll work fine for several days then it'll just refuse to work for weeks at a time; the digital display works, the timer works, just when start is pushed nothing happens. So I just use my second microwave; then days or weeks later I'll try the "broken" one again and it works perfectly for a while, usually a few days, then stops working. Its been acting like this for about 6 months now? Any ideas? Thanks.

[PS Staff - Sheila]

It sounds like there is a problem with the control board.

Here is a link to your microwave model JHP70VOK2AD.

[microwavedisplayDOTcom]

This is usually caused by either a bad door switch, a loose door switch mount, or a problem on the control panel.

Even though a door switch clicks, it may still be bad inside.

Switch or mount trouble can be caused by slamming the door or by opening the door while it's cooking without hitting the Stop pad first.

You can find helpful exploded view diagrams and order parts by entering your full model number here: tinyurl.com/gv383

There should also be a very helpful "mini-manual" hidden inside the unit behind the control panel. It's very helpful when troubleshooting.

Basic disassembly on this is as follows:

1. Unplug it from the outlet.

2. Remove any screws and unlatch any tabs in the vent grille.

3. Pull up and/or out to remove the grille.

4. Remove the screw now revealed at the top of the control panel assembly.

5. Lift up and/or swing down the control panel assembly.

6. Retrieve the aforementioned mini-manual.

7. Use mini-manual to check door switches & mounts.

See my user name if you need further help.