Thank you for your reply. GE told me to check the following: Make sure the turntable is centered and seated properly and securely on the ring. Make sure it is placed right side up. Make sure there is no food or debris under the "wheels" of
the turntable ring. Be certain you are pressing a cook function rather than a timer function. If the microwave has a turntable on/off feature make sure the turntable
was not inadvertently turned off. Try depressing the turntable on/off pad
to re-engage the turntable. I have checked all this.
I have not tried what you have suggested. How do I do a resistance check on the motor and see if the motor is getting power?
Julie |