Mr Denman, sometimes with over 50 years expieience between us, we must know when to realize that we cannot help someone from our perch's. Telling the customer to call a technician, can be there cheapest avenue, because, if you or I were there, we would simply take the unit apart, and find the problem. It could be something very simple. But being high up on our perch's, the clouds could be in the way, and it would be best for a competant service man to do the deed. Tom |