[BRW]

Hello!
I have a Kenmore 665.16373301 dishwasher. The dishes are not coming clean or dry. I have an open circuit between the white with red tracer and the white (the connectors were disconnected from the electronic control unit). The Hi-Limit Thermostat is closed. For these reasons, I am assuming the heating element is open, but I cannot get to it to verify this. There are no obvious defects on the outside of the heater.

From other posts, it appears I should be able to access the electrical leads and the mounting nuts for the heater from the front. On this model, the electrical box is on the front right side and the water valve on the front left side. I cannot get my arm to either end of the heating element.

At this point, would I be better off pulling the unit out from under the cabinet or should I pull the pump assembly out and remove the heater wires and mounting nuts via the hole in the center of the unit?

Thank you in advance for any help!

[PS Staff - Sheila]

If you can not access the element from the lower access panel the best way to get at it is to remove the dishwasher from the cabinet.

Before you take thing apart make sure that you are getting enough water in the dishwasher.

The water temperature coming in to the dishwasher should be at least 120 degrees.

Make sure that the spray arms a turning.

Here is a link to the parts of your dishwasher model 665.16373301.