[Joseph Merrick]

My Kenmore Ultra Wash 665.16764 suddenly made a lot of noise and then completely stopped working. When I try to start the dishwasher the light comes on and then all I here is his "click," then nothing. I took the unit out from under the counter and looked at the motor while pressing the start and cancel buttons. There is nothing moving, just some "hums" and "clicks." I know nothing about dishwashers but it seems maybe the motor is bad, the unit is 5 years old, and I cannot afford a replacement. I am not that mechanically inclined but when necessary I have been able to do repairs on other things. I'm just looking for some good advice so I can finally have a clean kitchen, please help. Thanks in advance!!

[PS Staff - Sheila]

There may be something caught in the motor.

Did you break anything in the dishwasher?

Can you please supply the rest of your model number?

It should be on a tag on the edge of the tub where the door closes with the serial number.

[Joseph Merrick]

Model #--665.1674000

Serial #--FM2009022



Sheila, thank you for your response. Yes, a wine glass broke about a week before the problem occurred. I never thought the glass would be an issue because of the screen that filters out large pieces of debris. Could a really small piece of glass do this? Once again thanks for your help.

[PS Staff - Sheila]

Yes the glass would have gotten down around the impeller and rounded the edges.

For some reason I can't enter your model number in our database.

Is this a Canadian model?

You will need a new impeller.